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	<title>StrAIT Blogging &#187; framework</title>
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		<title>Internal IT must extend reach beyond ITSM</title>
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		<pubDate>Tue, 13 Oct 2009 17:36:50 +0000</pubDate>
		<dc:creator>Michael Pattison</dc:creator>
				<category><![CDATA[Alignment]]></category>
		<category><![CDATA[Business Process Improvement]]></category>
		<category><![CDATA[IT operations]]></category>
		<category><![CDATA[business-IT alignment]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[framework]]></category>
		<category><![CDATA[ITSM]]></category>
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		<description><![CDATA[  When I think about the various IT Service Management, or ITSM, frameworks (a collection of best practices) I am concerned that they are very heavy on a contractual mindset and very light on a relationship mindset. I am not saying that we don&#8217;t need service level agreements or any form of commitment from IT to [...]]]></description>
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		<title>Supporting IT and Business Alignment</title>
		<link>http://straitadvisors.com/wordpress/2009/08/supporting-it-and-business-alignment/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=supporting-it-and-business-alignment</link>
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		<pubDate>Wed, 19 Aug 2009 22:12:20 +0000</pubDate>
		<dc:creator>Michael Pattison</dc:creator>
				<category><![CDATA[Methodology]]></category>
		<category><![CDATA[Project Delivery]]></category>
		<category><![CDATA[business-IT alignment]]></category>
		<category><![CDATA[COBIT]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[framework]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[MOF]]></category>
		<category><![CDATA[Val IT]]></category>

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		<description><![CDATA[IT infrastructure, applications and data storage have become inseparable from the implementation of business process for any modern business, regardless of size.  Any company that wishes to improve their business processes must work with whoever supports their IT infrastructure very closely.  As a result, there has been an increasing emphasis in the IT world to [...]]]></description>
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